Hire: Prudent Specialist or Absent-Minded Genius?
pruÂ·dent [prood-nt] - careful in providing for the future;
A related, interesting subject is the matter of discipline, often emphasized by HR professionals. Apparently, well-organized individuals are better workers, or so they tell us. Well, we know it is not necessarily true for creative work. But is it true for service industry?
I don’t know, but here is what Operations Management theory tells us. Apparently, according to the Waiting Lines Models, for constant arrival rate, flow time increases exponentially with mean processing time, but it increases quadratically with the standard deviation of processing time.
If you remember little off of your calculus class, in human language it means: being able to, on average, complete jobs quickly is more important than the variation in job completion times.
I will leave the pleasure of making conclusions to you :)