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The Truth About ISO 9000

Fri, 03/30/2007 - 07:47.
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Quite probably, you have seen more than a few companies bragging about being ISO 9000 certified. In the marketing materials it is usually presented as a doubtless proof of higher quality. However, what they don't necessarily want you to know, is that the perception has little to do with the reality.

ISO 9000 is a family of standards that specify requirements for a quality management system. The combination of "standard" and the presence of "quality" in the name is what creates the confusion. This standard is for quality management systems, not - certifying quality of systems. See the difference?

In reality certification to ISO 9000 says nothing about the compliance or quality of end products and services. It just certifies that consistent business processes are being applied.

If a company is ISO 9000 certified and their process is bad, it will be consistently bad. Pretty neat, huh?

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iso 9000

Submitted by Anonymous (not verified) on Wed, 03/18/2009 - 23:13.

iso 9000 is a con.
any ramshackle company can get certified as long as they have written procedures.
they can get re certified even if they neglect their systems because the certifying authorities want the dosh.
each visit is worth £3k+, so de registering will hurt the certifying authority more than the company opting out.
it's a fallacy to believe that the certifying authorities care about the validity of certification, they know full well that the chances of a purchaser demanding, or getting, detailed records from a supplier are non existent.
i worked as a calibration engineer for 8 years and became convinced that iso9000 is nothing more than a BS exercise.
an industrial smoke screen of epic proportions.